ABOUT Dr Heyns
Dr Heyns qualified in Bloemfontein as a general practitioner in 1996. She then did her internship in Klerksdorp in 1997. From 1998 to 1999 she worked in the UK as a resident medical officer as well as locuming in some private practices in the Gauteng area. Her dream of becoming a paediatrician came true when she was offered a post as a registrar in the department of Paediatrics in Bloemfontein. She wrote her final exams in 2002 and won the Novartis prize for best Paediatric student.
During 2003 she gained extra experience in the UK before she opened her practice in November 2003 in the Christiaan Barnard Memorial Hospital in Cape Town.
Since then she build her practice to include 4 other doctors with different paediatric specialties that forms the Thriving Kids Paediatric Centre.
Dr Heyns has a passion to work with children. She has an easy friendly manner and sees her job as much as an educator and child advocator as a medical practitioner.
Not only does she often give lectures to GP’s but she also reaches out to parents through different media. She has been seen on Expresso on SABC 2 talking to Mr Michael Mol on child related issues and has lectured at the Baby Expo in 2011.
Dr Heyns is fluent in English and Afrikaans, and will speak the language or preference of the patient.
ABOUT The practice
Office Hours: Monday to Friday from 8am to 5pm
Consulting Hours: Monday,Thursday and Friday from 9am to 5pm
Tuesdays: 9am to 6pm
Wednesday: 9am to 1pm
One Saturday a month
Consultation fees for 2012: R510
We are submitting to medical aid provided that the patient is providing proof of funds available in the medical aid.
As all medical aids do not reimburse at the same fee structure, the price structure for in rooms consultations is more or less in the middle of the range between highest and lowest consultation prices as indicated by medical aids. This will mean that there will be a co-payment (payable on the day of consultation) or that the patient will score on having more funds available in their savings plan if the medical aid is prepared to pay higher than the asked fee.
All hospital consultations and hospital fees are asked according to the patients’ medical aid rate. This differs between medical aids.
It is much appreciated if the patient settles their account on the day of consultation and then claim back from their medical aid. This reduces cost and will eventually lead to lower prices in the future.
If the medical aid, for some reason or another, do not pay the consultation the onus of payment lies with the person taking responsibility of the child at all times. It is not the responsibility of the practice to make sure that consultations are claimed for on behalf of the patient. We do it in order to help and assist the patient Therefor it is the responsibility of the patient to make sure that the claim has reached the medical aid and payment is in progress. We submit claims only once, and even though we have put measures in place to make sure claims reach the medical aids, this is not always the case. So please follow up and make sure that the claim have reached your medical aid and is being processed.
After Hour Policy:
After hours are shared by the 5 doctors that is part of Thriving Kids. If you are worried about your child and it is after 7pm on weekdays or 5pm on weekends, take your child straight to casualty. The doctor that is on call in casualty will evaluate your child and if necessary call the paediatrician that is on call that evening. Between 5-7pm during the week and 8am-5pm during weekends you can phone the emergency number that will get you to Medical Response. They will send a sms to the doctor on call who will phone you back in order to assist you with your problem.
Emergencies during the week:
If you have an emergency during the day please phone the rooms, and we will do our utmost to accommodate you the same day.
You are very welcome to send us an e-mail with a question or problem. If possible we will advise or assist you, and if necessary recommend consultation. E-mails unfortunately cannot be answered during the weekends or holidays. If I am on holiday, the out of office reply should be sending you an alternative e-mail of one of the Thriving Kids Doctors.